When dealing with the subject of cultural competency training, there exist two significant areas that should be concentrated upon.
These two areas include cultural diversity in the workplace and cultural diversity in healthcare. This is because the workplace and the healthcare system are two of the most prominent places in which cultural diversity can arise.
Within the workplace, cultural diversity can greatly affect a multitude of factors including teamwork, communication, the ability to set common goals, as well as interpersonal relationships between colleagues. Understanding and accepting the cultural background from which one’s colleagues come can allow for a more effective and efficient workplace thus increasing productivity over the course of time.
Within the healthcare system, it is also important to consider the impact of cultural diversity. All health care staff will be better able to serve their patients when the cultural backgrounds of their patients are not only understood, but also appreciated. Often times, treatment options, diagnosis, and numerous other health related factors can be greatly impacted by cultural background and both in-office treatments and well as at-home care should account for this.
Therefore, it is of great importance that all people who are working within the health care system or within a multicultural workplace undergo effective cultural competency training. It is only through this training that the knowledge skills and abilities necessary to succeed a multicultural context can be learned.
Generally, cultural competency training focuses on multiple topics that greatly impact the behaviors, attitudes, beliefs, and social norms of a country and or culture. By undertaking such training, learners not only
learn the differences that cultures may have, but also the ways to appropriately shift behaviors on an almost subconscious level to better succeed inside of any given culture. This ability can greatly increase the chances of
success regarding both team collaboration as well as patient care.